Stewart came today with the plan of trying to pull apart my hand basin to look for a lost ring. He spotted the obvious point that a ring would not have fitted down the plug. Then he rummaged through my rubbish bin and found the ring. I was absolutely delighted. I’d like to convey my appreciation. He went above and beyond the call of duty and I’m one very happy customer!
Just wanted to let you know I was very impressed with the manner in which our job was done.
The plumber was extremely tidy, polite and your phone staff are also very friendly and efficient. A much easier process than talking to other plumbers who can never tell us when he can come etc or even turn up on time!
I just wanted to thank your guys for doing such a great job checking the plumbing at our new house. As usual, they were extremely polite, friendly and great to deal with. I have used your company for a couple of years now and have always found your employers to arrive when they say they will and when they arrive are always friendly and polite.
During the year, I have used your services a number of times. It was always a prompt answer to my call with excellent service by courteous plumbers. What I did like was that I got a full explanation of the work done.
Thanks for your prompt and efficient service today. Ben was really great – professional and friendly and courteous. We will definitely call you again when we need a plumber and would be pleased to refer our friends to you.
Merry Christmas from the Gwynne & Family!
I recently took up you offer of a free plumbing inspection, the service was great and we were very satisfied.
I particularly wish to commend the young lad Nick, who carried out the inspection and rectification work. He was very helpful with his advice and we were impressed with his friendly and courteous manner.
Great work Dr Drip, and congratulations on your terrific staff.
Ralph & Marie
I wanted to take this opportunity to thank you for helping us out in a pretty bad situation. It is really appreciated by ourselves and our neighbours.
I also can not speak highly enough of the work Stewart has done for us and how good he has been to deal with. When you’ve got sewerage backing up in your house, it is comforting to know that someone professional, calm and easy to deal with is on hand to help.
Dr. DRiP saved us yet again! At 5.30 in the morning with a house full of kids under 6 sewer was flowing everywhere. I was in a panic and i didn’t know what to do. Dr, DRiP answered our emergency in a flash! They fixed the sewer and cleaned up all the mess as well. Dr. DRiP is the only plumber we can trust and rely on to help a mother in need.
Dear Dr. Drip, I just wanted to let you know that Tyler was absolutely fantastic today! He was super helpful, and completely customer focused. This is the 2nd time that your staff have helped us, and it has been a pleasure each time! Your staff are 110% dedicated to customer service and completely live up to the brand you have created. Thank you so much, we really appreciate it!
Happy long weekend! – Thanks
Amanda and Matt Oatlands
How refreshing! Everything done fast, well and kindly. Was able to express honest concerns. Job was done in one day with great communication clarity and professionalism. Didn’t look for the easiest or most expensive alternatives to fixing plumbing problems!
So grateful – will definitely use Dr. Drip again.
I am writing to thank you for sending the plumber David, here at 7am on a Sunday! The plumbing problem was soon fixed. I have always found the Dr.Drip Plumbers to be extremely professional and the workmanship is excellent.
Thank you for being such a pleasure to do business with and thanks for being so flexible and doing your utmost to fit in with my changing circumstances and time frames. David completed my kitchen in the most professional manner and “saved my bacon” by working late in order that I would have a working kitchen for a luncheon I had scheduled for 36 people on the following day.
Just for the record I wanted to say that I have been extremely happy with Dr.Drip Plumbers and the way they have carried out what has been at times a difficult and messy job, fixing a pipe under my unit and restoring everything back to normal. They have been very professional and personable throughout the whole process (and always cleaned up after being here). I would certainly recommend them for other body corporate plumbing jobs.
I write to comment on your two employees, David and Matt, who did a great job at our place. Particularly David, who had been quick and helpful and patient with the numerous questions which had been asked and painstakingly showing us what had caused those problems relating to the repair work and the condition of the bathroom. The reason why we chose Dr.Drip to do the repair work is because of its friendly and professional service which we had encountered last year when Dr.Drip sent out another employee.Once again, thank you Dr.Drip for employing such valued staff to do a job and the really make or day. I think they deserve a “pat on the back”
Kim & Dianna